ISLA ADJANY PRIVACY POLICY

Last updated: February 28, 2026

Isla Adjany operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Isla Adjany is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

PERSONAL INFORMATION WE COLLECT

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect the following categories of personal information:

• Contact details: Name, address, billing address, shipping address, phone number, and email address
• Financial information: Credit card, debit card, payment card information, transaction details, and payment confirmation
• Account information: Username, password, preferences and settings
• Transaction information: Items you view, purchase, return, or exchange, and your past transactions
• Communications: Information you include when contacting us for customer support
• Device information: Information about your device, browser, IP address, and other unique identifiers
• Usage information: How you interact with our Services, including website navigation patterns

PERSONAL INFORMATION SOURCES

We may collect personal information from:

• Directly from you when you create an account, make purchases, or communicate with us
• Automatically through the Services via cookies and similar technologies
• From our service providers (payment processors, shipping companies, email services like Klaviyo)
• From our partners or other third parties

HOW WE USE YOUR PERSONAL INFORMATION

We use your personal information for the following purposes:

• Provide Services: Process payments, fulfill orders, manage your account, arrange shipping, handle returns/exchanges
• Marketing and Advertising: Send promotional communications via email and SMS (with your consent), show targeted advertisements, recommend products
• Security and Fraud Prevention: Authenticate accounts, detect fraudulent activity, secure our services
• Customer Communication: Provide customer support, respond to inquiries, maintain our business relationship
• Legal Compliance: Comply with applicable law, respond to legal requests, enforce our terms
• Improve Services: Analyze usage patterns, enhance user experience, develop new products

EMAIL AND SMS MARKETING

With your explicit consent, we may send you:

• Product launches and island ritual guides
• Exclusive offers and early access to new collections
• Wellness tips and Panamanian-inspired content
• SMS updates about orders and special promotions

You can unsubscribe from emails at any time using the unsubscribe link. For SMS, reply STOP to opt out. Standard message and data rates may apply.

HOW WE DISCLOSE PERSONAL INFORMATION

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Shopify, payment processors, shipping companies, email service providers (like Klaviyo), cloud storage providers, customer support services
• Business Partners: Marketing partners for personalized advertising (you can opt out)
• Legal Requirements: When required by law, to respond to legal requests, or to protect our rights
• Business Transactions: In connection with mergers, acquisitions, or other business transfers
• With Your Consent: When you direct us to share information with third parties

RELATIONSHIP WITH SHOPIFY

Our Services are hosted by Shopify. Shopify collects and processes personal information about your use of our Services. Information you submit will be shared with Shopify and may be transferred to countries other than where you reside. We use certain Shopify enhanced features that incorporate data from your interactions with our store and other merchants. For these enhanced features, Shopify is responsible for processing your personal information. To learn more, visit the Shopify Consumer Privacy Policy.

DATA SECURITY AND RETENTION

We implement appropriate technical and organizational measures to protect your personal information. However, no security measures are perfect, and we cannot guarantee absolute security. Please do not use unsecure channels to communicate sensitive information to us.

We retain your personal information as long as necessary to provide Services, maintain your account, comply with legal obligations, resolve disputes, and enforce our agreements.

YOUR RIGHTS AND CHOICES

Depending on where you live, you may have the following rights:

• Right to Access: Request access to personal information we hold about you
• Right to Delete: Request deletion of your personal information
• Right to Correct: Request correction of inaccurate personal information
• Right to Portability: Receive a copy of your personal information in a portable format
• Right to Opt-Out: Opt out of sale/sharing for targeted advertising
• Marketing Preferences: Unsubscribe from promotional communications

We will not discriminate against you for exercising these rights. We may need to verify your identity before processing requests.

COOKIES AND TRACKING

We use cookies and similar technologies to:

• Remember your preferences and login information
• Analyze website traffic and usage patterns
• Provide targeted advertising and marketing
• Improve our Services and user experience

You can control cookies through your browser settings. If you visit our website with Global Privacy Control enabled, we will treat this as an opt-out request for that device and browser.

INTERNATIONAL TRANSFERS

We may transfer, store, and process your personal information outside the country where you live. For transfers from the European Economic Area or UK, we rely on recognized transfer mechanisms like Standard Contractual Clauses.

CHILDREN'S DATA

Our Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

THIRD-PARTY WEBSITES AND LINKS

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these sites. Please review their privacy policies before providing any information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. We will post the revised policy on our website, update the "Last updated" date, and provide notice as required by law.

COMPLAINTS

If you have complaints about how we process your personal information, please contact us. Depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

CONTACT US

If you have questions about this Privacy Policy or would like to exercise any rights:

Email: support@islaadjany.com
Phone: (954) 641-8294
Website: www.islaadjany.com
Mailing Address: 7901 4th St N Ste 300, St. Petersburg, FL 33702